Queen City Studio Privacy Policy
Effective Date: 1-1-2025
Last Updated: 3-13-2025
Introduction
Welcome to Queen City Studio (“Company,” “we,” “our,” or “us”). We are committed to protecting your privacy and ensuring that your personal information is handled securely. This Privacy Policy describes how we collect, use, and protect your information when you visit our website https://queencitystudioclt.com (“Website”) or interact with us through other channels.
By using our Website or providing your information, you agree to the practices outlined in this Privacy Policy. If you do not agree, please do not use our services.
- Information We Collect
We collect different types of information from visitors and customers to enhance our services, including:
- Information You Provide Voluntarily
- Contact Information: Name, email address, phone number, and mailing address when you contact us or fill out a form.
- Order & Purchase Information: If you purchase products or services from us, we may collect payment details, billing address, and other relevant order details.
- Communication Data: Any messages, inquiries, or feedback submitted via our contact forms, email, or phone.
- Information We Collect Automatically
- Device & Usage Data: IP address, browser type, operating system, referring website, and browsing behavior on our Website.
- Cookies & Tracking Technologies: We use cookies, pixels, and similar technologies to analyze user behavior, improve our Website, and provide personalized experiences.
- Information from Third-Party Sources
- We may receive information from partners, social media platforms (Facebook, Instagram, Pinterest, Houzz), or publicly available sources.
- How We Use Your Information
We use the information collected for the following purposes:
- Providing Services: Fulfilling your inquiries, orders, and service requests.
- Customer Support: Responding to inquiries, scheduling consultations, and providing assistance.
- Marketing & Promotions: Sending updates, special offers, or newsletters (only if you have opted in).
- Website Analytics: Analyzing traffic, tracking trends, and optimizing website performance.
- Security & Fraud Prevention: Protecting against fraudulent transactions and unauthorized access.
- Legal & Compliance: Complying with legal obligations and enforcing policies.
- How We Share Your Information
We do not sell or rent your personal information. However, we may share information with:
- Service Providers & Partners: Third-party vendors who assist in payment processing, website hosting, analytics, marketing, and logistics.
- Legal Authorities: When required by law, court order, or to protect our legal rights.
- Business Transfers: In case of a merger, acquisition, or sale of assets, your data may be transferred as part of the business transaction.
- Your Privacy Choices & Rights
You have control over your personal information, including:
- Opting Out of Marketing: You can unsubscribe from promotional emails using the “Unsubscribe” link or by contacting us.
- Access & Correction: Request a copy of your data or update incorrect information.
- Data Deletion: Request that we delete your personal data, subject to legal obligations.
- Cookies Preferences: Manage or disable cookies through your browser settings.
To exercise any of these rights, contact us at info@queencitystone.com.
- Security Measures
We implement appropriate technical and organizational measures to protect your information. However, no method of data transmission is 100% secure. Please take precautions when sharing personal details online.
- Cookies & Tracking Technologies
We use cookies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie settings through your browser.
Types of Cookies We Use:
- Essential Cookies: Necessary for website functionality.
- Analytics Cookies: Help us understand how visitors interact with our Website.
- Marketing Cookies: Used for advertising and retargeting purposes.
You may disable cookies, but this may impact website functionality.
- Third-Party Links
Our Website may contain links to external websites (e.g., Pinterest, Instagram, Facebook, Houzz). We are not responsible for their privacy practices. Please review their privacy policies separately.
- Children’s Privacy
Our Website is not intended for children under the age of 13, and we do not knowingly collect personal information from minors.
- Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Effective Date.” Your continued use of our Website signifies acceptance of any changes.
- Contact Us
If you have any questions about this Privacy Policy, please contact us:
Queen City Studio
414 Foster Ave.
Charlotte, North Carolina 28203
Email: info@queencitystone.com
Phone: +1-704-837-7869
Thank you for trusting Queen City Studio with your personal information. We are committed to protecting your privacy while providing you with the best home design solutions.